Privacy Policy

Effective Date: 09/01/2025
Last Updated: 09/01/2025

1. INTRODUCTION

This Privacy Policy describes how MOHA Soft Drinks Industry PLC (“MOHA”, “we”, “our”, or “us”) collects, uses, and protects personal information when users interact with our official mobile applications — including but not limited to MOHA Stockist, MOHA Retailer, and MOHA Rider (collectively referred to as “the Apps”).

By downloading or using our Apps, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described herein, in accordance with the laws of the Federal Democratic Republic of Ethiopia, and applicable international standards such as the General Data Protection Regulation (GDPR) and Google Play Developer Privacy Policy Requirements.

2. INFORMATION WE COLLECT

We collect only the data necessary for the proper functioning of our mobile applications.

  1. Personal Information

Employees or authorized users provide personal data (such as name, phone number, employee ID, or email) for the creation of secure login credentials. This data is lawfully collected by MOHA for legitimate business purposes.

  1. Sales Order and Operational Data

Our Apps collect information related to sales orders, deliveries, and field activities entered by authorized users. This includes order details, outlet names, and product quantities, used strictly for business operations.

  1. Location Data

The Apps may request permission to access your device’s location.
Location access is used only to:

  • Mark employee attendance while in designated field locations.
  • Verify delivery or sales activities at specific outlets.
    Location data is not shared with external parties and is processed only when the App is in active use.
  1. Camera Access

Camera permission is required to enable users to capture images (e.g., outlet photos, product displays, or delivery confirmations) as part of the sales or delivery workflow.

  1. Device and Log Data (Automatically Collected)

For performance and troubleshooting, the App may collect:

  • Device type and model
  • App version
  • Crash logs or diagnostic data

This helps us improve app stability and user experience.

3. HOW WE USE YOUR INFORMATION

We use collected data for legitimate, disclosed business purposes, including:

  • Processing and tracking sales and deliveries.
  • Verifying employee field attendance.
  • Enhancing App functionality and support.
  • Ensuring data integrity, performance monitoring, and compliance with internal company policies.

We do not sell, rent, or share personal information with any unauthorized third parties.

4. DATA SECURITY

We take data security seriously.
MOHA implements technical and organizational safeguards, including:

  • Encryption of sensitive data.
  • Restricted access controls.
  • Secure servers and cloud systems.
  • Regular system audits and monitoring.

While we employ best practices, users are encouraged to maintain secure device usage and avoid sharing login credentials.

5.  DATA RETENTION

Your information is retained only for as long as necessary to fulfill its intended purpose or as required by company policy and applicable laws. Once data is no longer needed, it will be securely deleted or anonymized.

6.  THIRD-PARTY SERVICES AND LINKS

Our Apps do not contain third-party advertising or links to external websites.
However, where third-party service providers (e.g., hosting or analytics services) are engaged, they operate under strict confidentiality and data protection agreements in line with this Privacy Policy.

7. CHILDREN’S PRIVACY

This App is intended for use by authorized MOHA Soft Drinks Industry PLC employees, distributors, and business partners for sales and marketing operations. The App does not target or collect personal information from children.

8. YOUR RIGHTS

Users (employees or authorized partners) have the right to:

  • Request access to their personal information.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent for certain processing activities (where applicable).

Such requests can be made via the contact information provided below.

9. CHANGES TO THIS PRIVACY POLICY

MOHA Soft Drinks Industry PLC. reserves the right to update or modify this Privacy Policy from time to time. Any significant changes will be communicated via email or through in-app notifications. The “Last Updated” date will always reflect the most recent revision.

10. CONTACT US

If you have questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact us:

Email: info@mohasoftdrinks.com
Address: MOHA Soft Drinks Industry PLC, Addis Ababa, Ethiopia
☎️ Phone: +251 -116614655

11.  COMPLIANCE NOTICE (FOR GOOGLE PLAY)

This Privacy Policy complies with the Google Play Developer Policy requirements. It clearly discloses:

  • The types of data collected and why.
  • Whether user data is shared.
  • How data is handled and secured.
  • Contact details for privacy-related queries.

Our Apps do not collect data unrelated to functionality, nor do they share data without user consent.